FAQs

At our Wild warehouse we are busy packing your order to get it out to you as soon as possible! Once they’re picked, packed and ready to go, you’ll receive a shipping notification along with your tracking number to key an eye on your goods.
Typically UK delivery will take 2-5 working days. Due to the global outbreak of Covid-19 and high demand, in rare cases deliveries may take up to 14 days to arrive from the day of shipment confirmation. For international orders, we estimate delivery to be 7-10 working days, but it could be up to three weeks from date of shipment confirmation. If you have not received your parcel after this period, or you would like to know the delivery times to your country before ordering, please see below or contact hello@wearewild.com if your country isn't listed.

Ireland: 7-10 days
Germany: 6-8 days
France: 8-10 days
Netherlands: 9-11 days
Italy: 12-14 days
USA: 7-10 days
Belgium: 10-12 days
Spain: 14-16 days
Austria: 9-11 days
Denmark: 8-10 days
Switzerland: 8-10 days
Australia: 18-21 days
New Zealand: 18-21 days
Sweden: 14-16 days
Norway: 10-12 days

You'll receive a shipping confirmation email with tracking information on your parcel (please note, refill packs are not sent tracked in the UK). UK deliveries can be tracked here, US orders can be tracked here and international deliveries (excluding the US) can be tracked here.

Subscriptions can be managed through your online account. From the 'Subscription Settings' page you can cancel or skip your next delivery. To change up your scents or frequency of deliveries click 'Change Subscription' to make your amends.

Wild isn’t antiperspirant as we don’t use aluminium salts in our deodorant because we think sweating is a natural and important function. Instead, our deodorant contains alternative ingredients such as tapioca starch which absorbs moisture and keeps you dry all day. The deodorant is also extremely effective at tackling odours associated with sweating, so you’ll smell fresh all day. After switching from antiperspirant to deodorant a number of people have found they sweat less in general.

At Wild we aim to use the very best ingredients nature has to offer including only using essential oils for our fragrances. We will never include parabens, aluminium or sulphates. You can find a full list of our ingredients here.

Yes all our deodorants are made from ingredients that are vegan-friendly.

Each refill weighs 43 grams which will last around 4-6 weeks with daily use.

Life's busy, but we've got your pits covered with our flexible subscription service to keep you topped up with Wild when and where you need it. Here's how it works....

Step 1. Join our flexible subscription by buying our starter pack. For £12, you're all set with a reusable case and a refill in the scent of your choice. Step 2. As our refills tend to last a month, you'll be billed for a pack of three refills one month after your initial order. This costs £15, so just £5 a refill! After this, you'll receive refill packs based on the frequency you choose via your account. Step 3. Edit, skip, pause or cancel your subscription at any time from your personalised dashboard on the Wild website.

The subscription is completely flexible and you can set your delivery schedule to a frequency that suits you depending on how quickly you get through your refills. For each delivery you can choose three fragrances from a choice of five (choose three of the same or mix and match).
By going on subscription, you can make significant savings compared to buying the deodorant on an ad hoc basis. There is no minimum contract for being on the subscription and you can opt out at any time.

We're planning on sending out to Europe as normal so not to worry! However, if you are asked to pay any additional VAT fees, please drop us an email before you pay the fee and we will see if we're able to help you out.

We will be keeping our customers informed on any changes to the situation, so keep an eye on your emails and our social media.

Wild is a natural deodorant meaning we use ingredients derived from nature. We never use synthetic chemicals, aluminium, parabens or sulphates. Instead we use alternative ingredients to keep you dry and smelling fresh all day long.

Wild is a single-use plastic free refillable deodorant. The product is made up of two parts: our sleek and stylish aluminium case and the deodorant refills. You keep the case forever and just keep putting in new deodorant refills each time you finish an old one.

Yes, we have created a natural deodorant that ACTUALLY works and we couldn’t be happier! We worked extremely hard to develop a formula that works effectively from day one. Want to see the proof? Check out our Trustpilot reviews.

Wild isn’t antiperspirant as we don’t use aluminium salts in our deodorant because we think sweating is a natural and important function. Instead, our deodorant contains alternative ingredients such as tapioca starch which absorbs moisture and keeps you dry all day. The deodorant is also extremely effective at tackling odours associated with sweating, so you’ll smell fresh all day. After switching from antiperspirant to deodorant a number of people have found they sweat less in general.

Yes! The deodorant has been formulated to be suitable for a wide range of skin types including sensitive skin. To ensure this we use minimal quantities of bicarbonate of soda and loads of moisturising ingredients to soothe and nourish the skin. Find out what's in our deodorant over on the ingredients page.

There may be rare occasions when irritation occurs from using this product. There are several causes of this including an allergy to an ingredient. The most likely cause is due to the pH difference between your sweat (acidic) and the bicarbonate of soda (alkaline). People with more acidic sweat may be more susceptible to irritation. It sounds strange but putting some diluted apple cider vinegar on the rash will help solve the pH imbalance.

If you are experiencing any painful irritation please stop using the deodorant and contact hello@wearewild.com.

The product will keep you smelling fresh and dry all day even on the sweatiest people! We use Tapioca Starch in our formula which is an effective natural ingredient to absorb moisture.

All you need to do is apply a couple of swipes under dry arms at the start of the day or after showering. The texture is a soft bar that is immediately absorbed into the skin when you swipe it on your underarms. There’s no need for rubbing and the product doesn’t leave your underarms feeling wet or sticky.

You may have come across the term ‘transition period’ which is a short period of excess sweating that some people experience when switching from an antiperspirant to a natural deodorant. Most people will not experience this when they switch to Wild. A small amount of people may experience some excess sweating for up to two weeks when they start using the product but this settles down quickly. Our biggest advice is to stick at it!

No. The product has been designed not to stain as long as you apply to dry skin and don't apply too much! A benefit of using Wild deodorant is that it contains no aluminium. The yellow stains that some antiperspirants leave on t-shirts is caused by aluminium in your antiperspirant reacting with the salt in your sweat which leaves a hard to remove stain. So no aluminium means no yellow stains!

Yes, absolutely. Our deodorant formula is solid so you’ll have no trouble travelling around the world with it at your side. The aluminium case will also keep your deodorant nice and safe inside it.

Yes! We have formulated the product to be gentle enough for younger skin and effective on adolescent body odour. Parents will be rejoicing that their child can smell of the gentle scents of Wild, not the all dominating fumes of an entire aerosol can doused on them!

We have many mums and mums-to-be who use and love Wild, and all our ingredients are completely natural so there's no harmful chemicals. 

If you have any questions about a specific ingredient, we'd recommend talking to your GP about it.

At Wild we aim to use the very best ingredients nature has to offer including only using essential oils for our fragrances. We will never include parabens, aluminium or sulphates. You can find a full list of our ingredients here.

We use bicarbonate of soda in minimal quantities which means the product is suitable for a wide range of skin types without causing irritation or rashes. Many users who have had issues with bicarbonate of soda in the past have had no issues when using Wild. If you do experience a rash or irritation, get in contact with us and we will help you out!

Nope. We will never use aluminium salts in our deodorant. Our reusable case is however made of aluminium alloy which is a very commonly used and safe form of packaging and is totally different to the aluminium salts used in some antiperspirants.

Yes! Tapioca starch is our gluten-free alternative to absorb moisture and keep you dry.

Yes all our deodorants are made from ingredients that are vegan-friendly.

We are proud to be cruelty-free and absolutely never use animals to test any of our products or ingredients. We develop our products through feedback from real customers and are always looking to improve. You can send any feedback to hello@wearewild.com.

Trying out new scents is a huge part of the Wild experience. We've currently got Coconut Dreams, Bergamot Rituals, Mint & Eucalyptus, Fresh Cotton & Sea Salt, Lavender Haze and Orange Zest. You can read descriptions of our scents here.

Not yet. Whilst our scents do last all day, they are subtle and not overpowering.

Wild is gender neutral and we have a range of scents made for everyone.

You can find a full list of ingredients here. The scent Coconut Dreams is made using only our base ingredients so may be suitable if you have allergies to certain fragrances.

We do not currently offer samples, but if you want to try out a number of scents you can order our Discovery Pack.

Sustainability is at the heart of everything we do at Wild and we are on a mission to shakeup the singe-use culture of bathroom products. Our entire product is single-use plastic free. We have made our holders with durable aluminium along with post-consumer recycled plastic details and is designed to last a lifetime. Our refills are entirely plastic-free and are made using bamboo pulp which is 100% recyclable and home compostable. Basically, once you have your Wild case you won’t ever have to think about buying a plastic deodorant ever again!

Each refill weighs 43 grams which will last around 4 weeks with daily use.

Our refills are made from bamboo pulp which is widely recyclable and can be recycled at home alongside any paper or card. They are also fit for home composting. Lots of people also choose to grow seeds in their empty refills, so get creative and have a think with what you can do with yours!

First, make sure that you’ve rotated the twisting mechanism at the bottom of the aluminium case as far clockwise as it can go. Push in the buttons either side of the case and pull the bottom of the case downwards. Slide the new refill into the case and reinsert the bottom of the case. Remove the bamboo pulp lid but do not remove the packaging around the refill. Twist the mechanism anti-clockwise to push the deodorant upwards and apply to your body. We have a handy video for you to watch here too!

Check that you’ve rotated the twisting mechanism at the bottom of the aluminium case as far clockwise as it can go. After this, push the buttons on either side and pull the bottom of the case downwards and out. The buttons may be a little stiff at first but will loosen up. We have a handy video for you to watch here too!

You may find some oil staining on the packaging of the refill. This is nothing to worry about and is simply some oil from the deodorant that has soaked through the bamboo pulp packaging. This is hard to avoid and is a challenge of working with biodegradable and natural materials. It will not affect how well your deodorant works.

A Starter Pack (£12) is part of our subscription service and comes with a reusable aluminium case and one refill. A Discovery Pack (£25) comes with a reusable case and three refills and are a good option if you would like to try out a range of scents without signing up to a subscription service. Both of these packs are delivered straight to your door and have free UK delivery.

Life's busy, but we've got your pits covered with our flexible subscription service to keep you topped up with Wild when and where you need it. Here's how it works....
Step 1. Join our flexible subscription by buying our starter pack. For £12, you're all set with a reusable case and a refill in the scent of your choice.
Step 2. As our refills tend to last a month, you'll be billed for a pack of three refills one month after your initial order. This costs £15, so just £5 a refill! After this, you'll receive refill packs based on the frequency you choose via your account.
Step 3. Edit, skip, pause or cancel your subscription at any time from your personalised dashboard on the Wild website.
The subscription is completely flexible and you can set your delivery schedule to a frequency that suits you depending on how quickly you get through your refills. For each delivery you can choose three fragrances from a choice of five (choose three of the same or mix and match).
By going on subscription, you can make significant savings compared to buying the deodorant on an ad hoc basis. There is no minimum contract for being on the subscription and you can opt out at any time.

On subscription, refills will cost £15 for a pack of three working out at just £5 per refill. Postage is free to the UK and costs £2.50 for international shipping. You can set the delivery schedule to one that suits you and payment is taken per pack of refills you receive. For example, if you receive a pack of refills every three months, you will be charged £15 every three months.

Yes, the subscription is completely flexible and you can opt out at any time by logging into your account section.

Subscriptions can be managed through your online account. From the 'Subscription Settings' page you can cancel or skip your next delivery. To change up your scents or frequency of deliveries click 'Change Subscription' to make your amends.

Once you’ve purchased our Starter Pack you’ll need to create an account to manage your subscription. Head over to our login page and select ‘Create Account’ to get set up. Make sure to sign up with the same email address that you used to purchase your Starter Pack, your subscription will link automatically. From your account you can manage the refills you receive and change up your scents.

Yes. You can buy a pack of three refills for £18 on a one-off basis.

Share your love for Wild and show your friends how much you love them too! You can refer a friend to Wild and gift them a free case, worth £7.

To get started head over to our Refer a Friend page and sign up. You'll receive a personal link which you can use to share the Wild love with your friends and family.

We ship worldwide!*

* subject to COVID-19 restrictions. The following is a list of destinations we cannot deliver to:
Bonaire
Central African Republic
Chile
Dominica
French Guayana
French Polynesia
Guadeloupe
Guyana
Laos
Liberia
Martinique
Mauritius
New Caledonia
Reunion
Suriname
Syria
Turkmenistan

Please email us (hello@wearewild.com) to check if we are able to ship to you, if you're unsure!

Delivery is free to the UK. However, you can choose express shipping for £3 at checkout. Please note, the 24 hour period does not include order processing time.

For international orders, the shipping varies:
Starter Pack and Refill Packs: £1.99
Discovery Pack: £2.50
The Full Monty: £2.99

At our Wild warehouse we are busy packing your order to get it out to you as soon as possible! Once they’re picked, packed and ready to go, you’ll receive a shipping notification along with your tracking number to key an eye on your goods.
Typically UK delivery will take 2-5 working days. Due to the global outbreak of Covid-19 and high demand, in rare cases deliveries may take up to 14 days to arrive from the day of shipment confirmation. For international orders, we estimate delivery to be 7-10 working days, but it could be up to three weeks from date of shipment confirmation. If you have not received your parcel after this period, or you would like to know the delivery times to your country before ordering, please see below or contact hello@wearewild.com if your country isn't listed.

Ireland: 7-10 days
Germany: 6-8 days
France: 8-10 days
Netherlands: 9-11 days
Italy: 12-14 days
USA: 7-10 days
Belgium: 10-12 days
Spain: 14-16 days
Austria: 9-11 days
Denmark: 8-10 days
Switzerland: 8-10 days
Australia: 18-21 days
New Zealand: 18-21 days
Sweden: 14-16 days
Norway: 10-12 days

You'll receive a shipping confirmation email with tracking information on your parcel (please note, refill packs are not sent tracked in the UK). UK deliveries can be tracked here, US orders can be tracked here and international deliveries (excluding the US) can be tracked here.

We offer a small amount of tracking on our deliveries and your tracking link is provided in your shipping confirmation email.
UK order can be tracked here.
International orders can be tracked here.

We're planning on sending out to Europe as normal so not to worry! However, if you are asked to pay any additional VAT fees, please drop us an email before you pay the fee and we will see if we're able to help you out.

We will be keeping our customers informed on any changes to the situation, so keep an eye on your emails and our social media.

We are unable to accept returns due to hygiene reasons, but if you are unhappy with your deodorant we offer a 100% satisfaction guarantee within 30 days of purchase. Just get in touch with us on hello@wearewild.com and we’ll sort it all out. See full policy here.

We are based in London, United Kingdom and our deodorants are sent out from our packing centre in south-east England. All of our deodorant is produced in the UK too, with ingredients sourced as much as possible here, and those we can't come from Europe!